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Why Invest in Business Process Outsourcing

Young, energetic and readily employable labor force

Unemployment rate in Georgia stood at 12.4 % in 2014 and half of the unemployed population is in the 20-34 age category. According to BPO Sector Research prepared by KPMG, there is around 120 thousand probable talent pool (experienced and fresh) and about 9 thousand readily employable candidates for BPO sector. 

Education and Skills

Georgia has literacy rate of 99.8 % and 92 % of population with at least secondary education. Almost 80% of graduates from secondary school continue studying in tertiary education institutions. 72 higher education institutions and over 100 professional education centers provide high quality professionals every year. Economics and Business, Juridical Sciences and medicine are the most popular faculties. Georgia provides vocational education training and most of the course’s fees are financed by the state. Around 50 % of younger population (18-30) and about 70% of whole population has advanced or intermediate knowledge of English and Russian languages respectively.

Low Business costs

Georgia has one of the lowest average gross salary among competitor countries, with 410 USD in all sectors and 280 USD in BPO sector. High speed broadband and mobile internet is available throughout country, Georgia ranks 33th in the world in terms of kb/s per user and 35th in terms of affordability. Utilities costs are one of the lowest in the wide region, approximately 2.5 USD per sq. m. High class, modern Office spaces are available in all major cities of Georgia, with total amount of almost 1 mln. sq.m. of office space. Setting up a company takes only 1 or 2 days and it costs about 50-100 USD respectively.

Favorable Legislation

Georgia doesn’t have the Social Security Tax and insurance is not obligatory, the only tax payable based on the salary is Personal Income Tax, which is flat 20%. The country doesn’t have minimum wage regulation and compensation for labor depends on the agreement between employee and employer. Georgia has one of the most liberal Labor Codes and according to Heritage Foundation, Georgia ranks 26th globally on Labor Freedom Index. No working permits are required. Citizens of 94 countries can stay in Georgia without visa during whole 1 year, which helps attracting professional employees from other countries in the wider region..

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Why Invest in Business Process Outsourcing

Young, energetic and readily employable labor force

Unemployment rate in Georgia stood at 12.4 % in 2014 and half of the unemployed population is in the 20-34 age category. According to BPO Sector Research prepared by KPMG, there is around 120 thousand probable talent pool (experienced and fresh) and about 9 thousand readily employable candidates for BPO sector. 

Education and Skills

Georgia has literacy rate of 99.8 % and 92 % of population with at least secondary education. Almost 80% of graduates from secondary school continue studying in tertiary education institutions. 72 higher education institutions and over 100 professional education centers provide high quality professionals every year. Economics and Business, Juridical Sciences and medicine are the most popular faculties. Georgia provides vocational education training and most of the course’s fees are financed by the state. Around 50 % of younger population (18-30) and about 70% of whole population has advanced or intermediate knowledge of English and Russian languages respectively.

Low Business costs

Georgia has one of the lowest average gross salary among competitor countries, with 410 USD in all sectors and 280 USD in BPO sector. High speed broadband and mobile internet is available throughout country, Georgia ranks 33th in the world in terms of kb/s per user and 35th in terms of affordability. Utilities costs are one of the lowest in the wide region, approximately 2.5 USD per sq. m. High class, modern Office spaces are available in all major cities of Georgia, with total amount of almost 1 mln. sq.m. of office space. Setting up a company takes only 1 or 2 days and it costs about 50-100 USD respectively.

Favorable Legislation

Georgia doesn’t have the Social Security Tax and insurance is not obligatory, the only tax payable based on the salary is Personal Income Tax, which is flat 20%. The country doesn’t have minimum wage regulation and compensation for labor depends on the agreement between employee and employer. Georgia has one of the most liberal Labor Codes and according to Heritage Foundation, Georgia ranks 26th globally on Labor Freedom Index. No working permits are required. Citizens of 94 countries can stay in Georgia without visa during whole 1 year, which helps attracting professional employees from other countries in the wider region..

Investment Opportunities

Finance and Accounting (F&A)
Human Resources (HR)
Customer Relationship Management (CRM)
IT Infrastructure Management
Telecom Process Outsourcing
Manufacturing Process Outsourcing

Access to Finance

Success Stories

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